Sometimes things don't go as planned. If you have a complaint, we kindly ask you to let us know about it, so that we can make things right.

How to submit a complaint?

  • Email us

    You can contact us any time at Together we will look for a suitable solution.

  • Mail us

    You can also send us a regular mail to the following address:

    Biesbosch 695

    1181JC, Amstelveen

    The Netherlands

  • Use EU ODR platform

    You also have a right to submit your complaint via EU ODR platform at We kindly ask you to contact us first.