Privacy policy

Thank you for visitingΒ The Organisy ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal data responsibly. This Privacy Notice explains how we collect, use, share, and protect your personal information when you interact with our website. By using our website, you consent to the practices described in this notice.

1. Information We Collect

When you visit our website, we may collect certain information about you or your device, which may include:

  • Personal information, such as your name, email address, postal address, and phone number, when you provide it voluntarily during the checkout process or while contacting customer support.
  • Payment information, which is securely processed by our third-party payment processors.
  • Information automatically collected, such as your IP address, browser type, device information, and browsing behavior through cookies and similar technologies.

2. How We Use Your Information

We use your information for the following purposes:

  • To process your orders, send order updates, and deliver products to you.
  • To respond to your inquiries and provide customer support.
  • To improve our website, products, and services based on your feedback.
  • To send you promotional offers, newsletters, and marketing communications (you can opt-out anytime).
  • To comply with legal obligations and protect against fraudulent or unauthorized transactions.

3. Data Sharing

We may share your personal data with the following entities:

  • Third-party service providers: We may engage third-party companies to perform services on our behalf, such as payment processing, shipping, and website analytics (e.g., Meta pixel and Google Analytics). These service providers are contractually obligated to protect your data and can only use it to perform the specific services we've requested.

  • Shipping partners and warehouses: We share your name, address, and contact details with our shipping partners and warehouses to fulfill and deliver your orders.

4. Your GDPR Rights

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR):

  • Access: You can request access to the personal data we hold about you.
  • Rectification: You have the right to correct any inaccurate or incomplete data we have about you.
  • Erasure: You can request the deletion of your personal data.
  • Restriction: You have the right to restrict the processing of your data under certain conditions.
  • Data Portability: You can request a copy of your data in a machine-readable format.
  • Objection: You can object to the processing of your data for direct marketing purposes or based on legitimate interests.

To exercise your GDPR rights or if you have any privacy-related questions or concerns, please contact us at info@theorganisy.com.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by law.

6. Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

7. Changes to this Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this notice periodically for any updates.

8. Contact Us

If you have any questions, concerns, or requests regarding your personal data or this Privacy Notice, you can contact us in the following ways:

  • Email:Β info@theorganisy.com

  • Mail:Β 

Glogus

Biesbosch 695

1181JC, Amstelveen

The Netherlands

Please include "Privacy Inquiry" as the subject or on the envelope to help us address your inquiry promptly.

We aim to respond to all privacy-related inquiries within a reasonable timeframe and in accordance with applicable data protection laws.